User Researcher (UX) - Find My Rizq
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Data Careers Ltd

Job Title: User Researcher (UX)Location: Home primarily based plus journey to UK buyer web site as requiredSalary: £40 – 55K + complete vary of Employee BenefitsJoining a vibrant Customer Experience (CX) Team this function will contain engaged on quite a lot of excessive profile CX tasks, delivering to each UK Government and well-known UK organisations. Our Client requires an skilled User Researcher, with expertise of delivering in a GDS framework. They additionally require the User Researcher to have UX Design expertise in order that they perceive and may put their hand to all elements of Customer Experience. This is a superb alternative to hitch and work with a extremely regarded workforce of UX specialists, delivering wonderful User expertise.About YouEssential Skills: * 3+ years’ expertise of User Research (a portfolio is fascinating); * Previous expertise in Business Analysis desireable * GDS framework expertise * UX Design expertise, capable of visualize ideas and generate wireframes and prototypes * Ability to plan person analysis actions, creating analysis plans, guides and scripts; * Experience in a variety of main and secondary analysis strategies (e.g. interviews, remark, focus teams, card kinds, surveys, analytics or competitor evaluation); * Ability to design and conduct usability testing periods, each remotely and face-to-face; * Experience in making use of qualitative and quantitative evaluation methods; * Ability to create efficient analysis outputs (e.g. person wants, personas, journeys, maps); * Experience of delivering person analysis in an Agile framework, working with multi-disciplinary groups (e.g. Product Owners, UX Designers, Business Analysts, Developers); * Ability to work with minimal course, as a sole UX practitioner or as a part of a workforce on a challenge; * Excellent analytical and downside fixing expertise, snug coping with uncertainty, ambiguity and battle to drive change; * Strong influencing, negotiation and communication expertise (written, verbal, presentation), assured working with individuals in any respect ranges of an organisation; * A ardour for person analysis, and an eagerness to be taught new expertise and apply newly acquired data; * Eligibility to acquire SC Clearance.Your core duties: * Planning, designing and making ready for person analysis research, selecting the most effective strategies for analysis primarily based on targets, context and previous expertise; * Running person analysis actions utilizing a variety of methods, together with contextual interviews, remark, focus teams, surveys, diary research; * Conducting usability testing on providers throughout the event lifecycle, from paper prototypes to reside digital providers; * Using qualitative and quantitative approaches to analyse person analysis information, summarising your insights and ends in a transparent and interesting means; * Communicating your findings by way of applicable analysis outputs, together with person wants and tales, personas, person journeys, service blueprints, design ideas, analysis studies and shows; * Developing clear, evidence-based suggestions for workforce members and stakeholders, and supporting the prioritisation of person wants, tales and necessities for digital providers; * Championing the wants of customers in challenge and buyer groups, to help person centred design and resolution making; * Advocating inclusive, accessible and moral analysis practices on our tasks, and delivering accordingly; * Being a passionate voice for person analysis, mentoring different researchers and designers within the functionality, sharing your expertise and experiences

Tagged as: analytics, care, HR, IT, research, ux


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