Second Line Support Engineer

Position: 2nd Line EngineerLocation: Central LondonFixed Term Contract 10 Months.Salary: £40,000 DOEAre you a robust 2nd Line Engineer?Have you labored with Google Apps (G-Suite)?Do you’ve got a stable understanding of Windows 10 and Active Directory?If so, learn on!2nd Line Engineer wanted to come back work with a Leading Household title on a Fixed Term Contract (10 months). You can be a part of a assist crew of 6 and can be uncovered to an unlimited vary of applied sciences serving to each distant and in-house employees.Knowledge & Experience:You can have robust data of Windows 10.You can have a stable understanding of Google Apps (G Suite)You might want to have a robust understanding of Active Directory, with data of making customers and managing teams.Good Knowledge of PC {hardware} break-fixPrior expertise working with ticketing methods (Ideally FreshService)Take on escalated tickets to decision and assist assist 1st line engineer when wanted.Can prioritise and multitask on requests/tasks/tickets.Desirable Skills:Ideally have some expertise supporting MAC/Apple laptops.Knowledge of managing computer systems with Intune / Jamf.Experience with supporting assembly rooms.Understanding of Mobile cellphone account administration.Benefits:Fantastic vary of advantages!!

Tagged as: .net, engineer, IT

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