Are you keen about consumer expertise? Do you like participating with digital prospects? Would you prefer to be on the forefront of digital banking? If sure, then we might have the function for you! As a Lead UX Designer – Online Banking, you’ll assist to design and ship excellent function enhancements to service the Bank’s digital prospects. As a part of your function, you’ll assist to unravel complicated consumer issues, throughout a number of on-line banking platforms, while main and mentoring your challenge staff to ship greatest at school consumer expertise service. So what would you be doing?… • Being hands-on with UX design and prototyping throughout a number of digital platforms, taking possession over each legacy and greenfield platforms • Championing greatest practices for services and products throughout the Bank’s digital platforms • Practising consumer expertise design together with defining info structure, creating consumer flows and ensuring greatest usability practices in your product • Taking accountability for design high quality and cohesion throughout your individual tasks • Working intently with product and improvement colleagues on the UX design imaginative and prescient and advocating UX throughout your staff and the broader enterprise • Taking duty for translating product necessities into imaginative consumer centered design ideas • Suggesting enhancements to present design course of and tooling that may assist profit the broader staff • Working intently with different UX Leads to ensure consistency throughout merchandise and platforms • Running analysis research and experiments reminiscent of ethnographic analysis, usability testing, card sorting and surveys, analysing findings and validating potential product adjustments You must be this sort of particular person… • Passionate about offering unparalleled ranges of service and comfort for patrons • Prepared to stay at one thing – we get nervous if somebody has jumped from job to job as we wish people who find themselves ready to study and develop • Able to work and study rapidly in a quick paced, enjoyable and dynamic surroundings • Care about doing an excellent job and exceeding expectations with the standard of what you do And… we’re a financial institution so threat is part of every part we do. We love individuals who take duty, do the proper factor for patrons, colleagues and Metro Bank and have the braveness to name out any issues. We all the time assist colleagues to develop their expertise. But to achieve success on this job you actually do must already be capable of do most of those great issues… • Understand the dangers related together with your job and what which means for you, Metro Bank and all our stakeholders • Naturally, you’ll have a breadth of design data and expertise working as a Senior UX Designer who’s seeking to take a step up from an in-house function • In order to exceed on this function, you’ll have the power to work on a number of platforms, together with each legacy and new platforms • You must have expertise with utilizing analytics software program, reminiscent of google analytics, to help with analysis • You should be snug participating with stakeholders to formulate concepts, establish enhancements and share learnings, in addition to performing because the voice of the consumer in product selections • You must have expertise conducting qualitative and quantitative analysis, all through the product improvement lifecycle • In order to be implausible within the function, you’ll have expertise in designing complicated platforms and methods • It could be superb if you’ll have earlier expertise in on-line banking platforms and dealing with design methods • Ideally, you’ll have earlier expertise main, mentoring or teaching a staff of Designers Diverse groups actually are the most effective groups. We know that candidates (particularly girls, analysis tells us) could also be delay making use of for a job until they will tick each field. We additionally know that ‘regular’ workplace hours aren’t all the time doable, and whereas we will’t accommodate each versatile working request we’re comfortable to be requested. So in case you are enthusiastic about working with us and assume you are able to do a lot of what we’re on the lookout for however aren’t positive in case you are 100% there but… why not give it a whirl? Please word that generally we might shut a job earlier for functions if we’re inundated with superb candidates.. Good luck!