Customer Service Representative - Find My Rizq
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Centre for Health and Disability Assessments

37.5 hrs per week 9am to 5pm 20K Centre for Health and Disability Assessments (CHDA) delivers the Health Assessment Advisory Service on behalf of the Department for Work and Pensions (DWP). With over 150 Assessment Centres throughout the UK, our extremely skilled docs, nurses and physiotherapists perform high-quality, respectful and truthful purposeful assessments to grasp how an sickness or incapacity impacts peoples’ every day life in order that they’ll get the help they want and transfer ahead with their lives. Job Summary To oversee the day-to-day operation of the Assessment Centre reception space; assembly and greeting all clients and guests and answering questions. Job Description Summary Assist clients with completion of varieties together with expense claims.Prepare and preserve rooms and gear to make sure they’re prepared for the Medical Practitioner and clients.Working with different groups, Team Leaders and Medical Practitioners to make sure cohesion inside unit and work stream development.Using in-house laptop system to replace data precisely.Regular phone liaison with MSC.Provide cowl at different websites occasionally.General administrative duties as required. You will work a 37.5 hour week. Your regular working hours will probably be 9am – 5pm. You will probably be anticipated to work 5 days over a 7 day week which can embody weekends. A rota will probably be revealed upfront detailing your working sample every week. Your precise begin and end instances may be agreed along with your line supervisor and will probably be in accordance with the wants of the enterprise. You are entitled to a 30 minute unpaid meal break every day. You are additionally required to work no matter extra hours are moderately required or moderately crucial for the correct efficiency of your job and which swimsuit the wants of the enterprise. Depending in your function and seniority, if you’re required by CHDA to work greater than your regular working hours, it’s possible you’ll be entitled to additional time fee or time without work in lieu in accordance with CHDA’s coverage which is on the market on the HR Solutions portal. Job Description Demonstrable expertise in an administrative or customer support place.Fluent English language abilities, in a position to talk with stakeholders on a day after day foundation through phone, e mail and head to head in a transparent, caring, courteous {and professional} method.Able to exhibit a transparent consideration to element in relation to workplace administration duties resembling updating unfold sheets and presenting data clearly and preciselyAble to managing submitting in a transparent and logical construction, writing / typing data in a transparent comprehensible degree of English and making certain related data is documented in a constant method.Able to exhibit prioritisation abilities when multi-tasking.Ability to ship work to set targets and specified requirements.Self-motivated: Ability to work unsupervised and use personal initiative.Ability to stay calm in troublesome conditions.A optimistic enthusiastic strategy to fixing issues.Proven capability to make logical and strong choices.

Tagged as: admin, customer service, english, health, HR, IT, manager

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