Want to do the most effective work of your life? Make your mark at Europe’s main leisure model. Our individuals make Sky a really thrilling and inclusive place to work – a spot the place you might be your self and let your abilities shine.Join us as a Customer Service Advisor incomes £18,800 each year you will benefit from the freedom and help you might want to make an affect: making followers of the merchandise you like, delivering good customer support and assembly targets with a chance to earn extra on our incentive program.What you will do: – Work 37.5 hours with various shift patterns throughout opening occasions. Monday – Sunday 07:00 – 23:00 – As a Customer Service Advisor you will take calls about billing and upgrades, in addition to these having technical points. – Spend time understanding prospects’ wants and suggest Sky merchandise that may enhance the shoppers viewing, on-line and/or cellular expertise. – As a part of a supportive, enjoyable and pleasant service workforce, your focus can be on having nice conversations. – Learn about our merchandise, we’re followers too!What you will carry: – Brilliant listening abilities – Ability to empathise and perceive our prospects – A love for drawback fixing – A ardour for delivering excellent serviceInclusion: CVs aren’t all the things. We’re extra centered on who you might be and the potential you will carry to Sky. That’s why now we have a singular strategy by way of a collection of questions and a video spherical.We’ll do all the things we will to help you throughout your software. If you want us to make any changes to our recruitment course of, let our Recruitment Team know by clicking on the help button at the start of your software.The Benefits: There’s a cause individuals cannot cease speaking about #LifeAtSky. Our nice vary of advantages actually are one thing particular, listed below are just some: – Free Sky Q, for the TV you like multi functional place – Discounted Mobile and broadband – Bonus incentives – A complete vary of advantages to help you in all areas of your funds, well being and life-style, corresponding to, a beneficiant pension plan, healthcare and reductions to over 800 retailers.Where you will work: Leeds – getting right here is straightforward with Leeds prepare station only a quick stroll away and biking amenities on web site.Your base web site can be in Leeds, nevertheless because of the ongoing coronavirus pandemic, we’re having to flex our recruitment and dealing practices to make sure we hold you and our workers secure. If you are invited to an interview, it is possible this can be a digital interview utilizing video, and we’ll do our greatest to make the method clean and straight ahead for you. Should you achieve success for this function, it is possible you will have to spend a few of your time working from dwelling to start with, however we’ll speak to you about this in additional element on the proper time.Why wait? Apply now to construct an incredible profession and be a part of an excellent workforce. We cannot wait to listen to from you. To discover out extra about working with us, search #LifeAtSky on social media. A job you like to speak about.Just so you already know: in case your software is profitable, we’ll ask you to finish a legal file test. And relying on the function you could have utilized for and the character of any convictions you could have, we’d should withdraw the provide.